Dalia Health
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PracticeFor practices with 2 to 4 dentists

Four organizations under one roof. One reception layer that knows them all.

A group practice is not simply a larger practice. It is several ways of working that share a door, a phone line, and a front desk expected to remember everything. Dalia codifies each provider’s rules.

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A day in the practice

Group-practice life, seen from the front desk

The practice’s real software often lives in one person’s memory: procedures, absences, preferences, and unwritten partner rules.

  1. 8:30

    Four schedules, four ways of working

    Emergencies, surgeries, children, and new patients follow different rules by provider.

  2. 10:30

    The patient requests the wrong provider

    A good answer requires knowing the clinical strengths and internal routing of the full group.

  3. 2:00

    A new patient with no preference

    Without an explicit policy, front-desk allocation creates imbalances over time.

  4. Vacation

    The memory leaves the office

    Temporary coverage relearns the organization through scheduling errors and corrections.

The issue is not front-desk skill. It is too much unwritten complexity. Dalia turns it into shared infrastructure.

What Dalia guarantees, in the practice.

Production, patients, and the team: the same rules, applied without interrupting the chair.

Codified memory

Your front desk’s knowledge is infrastructure.

A shared practice layer supports individual provider profiles that always take priority.

  • Every provider’s rules are applied

    Procedures, durations, emergencies, new patients, and daily preferences follow the requested provider.

  • Internal routing is correct the first time

    Patient needs are matched with the group’s clinical capabilities before a visit is offered.

  • New patients follow your policy

    Rotation, workload, clinical reason, or associate priority remains consistent and understandable.

Internal routing

The right patient in the right schedule

ImplantDr. White → Dr. CostaRouted
Child age 5Dr. Marchal → Dr. LeeMatched
Thursday emergencyCovering providerBooked

One practice to the patient

One voice, several organizations respected.

Patients should never feel the internal complexity when they call the practice.

  • The practice knows who does what

    Procedures, ongoing care, and continuity rules are available without passing the patient between people.

  • The group’s strength becomes visible

    One partner’s absence does not break the journey when the practice has defined continuity.

  • Answers stay faithful to each provider

    Questions about procedures, timing, and conditions receive the answer for the provider involved.

Practice journey

Complementary care without confusion

Existing patientFound with Dr. CostaContinuous
New patientPartner rotationAssigned
SpecialtyInternal referralCoordinated

Partners and team

What the group promised without the hidden cost.

Organizational knowledge leaves individual memory and becomes a shared practice asset.

  • The front desk is no longer a single point of failure

    The team relies on written organization rather than one person remembering every provider habit.

  • Peak demand stops blocking four schedules

    Phone volume no longer turns reception into the bottleneck for every provider.

  • Each partner sees the value

    Their rules are respected, the schedule stays accurate, and new-patient allocation becomes clear.

Two-layer configuration

A shared foundation, provider profiles first

PracticeHours and shared policyFoundation
ProviderProcedures and preferencesPriority
New partnerIndividual profileAdded

Integrations

Connected to your tools

Dalia writes into your schedule and works with your practice software. You keep your habits and your tools. Every appointment taken on the phone lands directly in your system, enriched and up to date, without double entry.

Getting started

Your first days with Dalia

We connect your software, set your rules, then Dalia answers and orchestrates, without changing how the practice works.

Day 1

Connect your practice

Your number, your software, and your schedule. You keep your current phone line.

Days 2–3

Configure your rules

Reasons for visit, durations, emergencies, and reception tone. Everything is set with our team.

Day 4+

The agents go live

Emma at reception, Anna on follow-up, Petra chairside: Dalia coordinates them according to your rules.

Results

Concrete results, from real practices

More capacity, a better patient experience, and faster growth. Dalia delivers a measurable impact.

+30K€

in annual revenue per dentist

+5%

in appointment volume

+117%

in operational capacity

4,5/5

average patient satisfaction score

Frequently asked questions

Le soir, je restais une heure de plus pour rédiger mes comptes rendus. Maintenant je parle, Dalia structure : observations, plan de traitement, courrier au correspondant, compte rendu clair pour le patient. Je relis, je valide, c'est fait. J'ai récupéré entre 45 minutes et une heure par jour.

Dr. Sixtine Agniel

Orthodontisteau Cabinet Dentaire Medical Sky

+28%

de devis acceptés grâce aux comptes rendus

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