PracticeFor private practices

You are the practice. Dalia is your reception.

Dentist, owner, and too often phone operator: in a solo practice, every ring creates a choice between interrupting care and losing the call. Dalia removes that choice.

A day in the practice

Working solo means this

Everything returns to the dentist or a small team, including when hands are occupied and the practice is closed.

  1. 9:50

    The phone rings during anesthesia

    Answering disrupts care; letting it ring leaves the question of how many patients were lost.

  2. 1:10

    Lunch becomes phone coverage

    Messages build during a break already filled with emails and callbacks.

  3. Fri. 7:15

    The practice disappears until Monday

    A worried weekend patient reaches voicemail and often looks elsewhere.

  4. Vacation

    Time off creates a backlog

    The dentist returns to a full inbox instead of a schedule already prepared.

Working solo should not mean welcoming patients alone. Dalia adds continuity without requiring a larger organization.

What Dalia guarantees, in the practice.

Production, patients, and the team: the same rules, applied without interrupting the chair.

No more interruptions

Your hands stay chairside. The practice still answers.

Phone reception moves in parallel with care instead of fragmenting the dentist’s focus.

  • The impossible choice disappears

    Visits, emergencies, and messages move forward without pulling the assistant from the operatory.

  • Uncovered hours become useful

    Lunch, evenings, weekends, and closure periods remain welcoming within your rules.

  • Time off stops leaking patients

    Routine requests prepare the return while sensitive situations follow the continuity you defined.

During care

One uninterrupted chairside hour

2:06New patientBooked
2:18Pain for two daysQualified
2:42Lab messageDelivered

Small practice, complete reception

Reception quality no longer depends on your availability.

The practice keeps its direct relationship while removing unreliable access.

  • An answer when the patient calls

    Patients are welcomed during care, lunch, or closure instead of waiting for a callback window.

  • The concern before the form

    The patient’s worry is heard and guided before chart information is completed.

  • Continuity between calls

    Context and treatment-plan steps keep patients from retelling their story at every contact.

Continuous reception

The practice remains present when closed

12:40Appointment changeCompleted
7:12Post-extraction questionAnswered
SundayPain and swellingRouted

Dentist refocused

The mental load of running everything comes down.

Every call leaves a trace, every request follows a path, and only useful decisions return to the dentist.

  • The anxious mental checklist stops

    No need to remember who to call, which estimate to follow, or which note must survive until tomorrow.

  • Growth is no longer capped by reception

    More patients no longer automatically means more interruptions and less chair time.

  • Configuration without an IT department

    Procedures, durations, emergency rules, and standard answers start from how the practice already works.

Dentist view

Only what needs your decision

PrescriptionPatient context preparedReview
TreatmentInsurance question receivedFollow up
LabCrown availableNoted

Integrations

Connected to your tools

Dalia writes into your schedule and works with your practice software. You keep your habits and your tools. Every appointment taken on the phone lands directly in your system, enriched and up to date, without double entry.

Getting started

Your first days with Dalia

We connect your software, set your rules, then Dalia answers and orchestrates, without changing how the practice works.

Day 1

Connect your practice

Your number, your software, and your schedule. You keep your current phone line.

Days 2–3

Configure your rules

Reasons for visit, durations, emergencies, and reception tone. Everything is set with our team.

Day 4+

The agents go live

Emma at reception, Anna on follow-up, Petra chairside: Dalia coordinates them according to your rules.

Results

Concrete results, from real practices

More capacity, a better patient experience, and faster growth. Dalia delivers a measurable impact.

+30K€

in annual revenue per dentist

+5%

in appointment volume

+117%

in operational capacity

4,5/5

average patient satisfaction score

Frequently asked questions

Le soir, je restais une heure de plus pour rédiger mes comptes rendus. Maintenant je parle, Dalia structure : observations, plan de traitement, courrier au correspondant, compte rendu clair pour le patient. Je relis, je valide, c'est fait. J'ai récupéré entre 45 minutes et une heure par jour.

Dr. Sixtine Agniel

Orthodontisteau Cabinet Dentaire Medical Sky

+28%

de devis acceptés grâce aux comptes rendus

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