Dalia Health
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SpecialtyFor dentists

You care for patients. Dalia orchestrates everything around you.

It is 10:40 a.m. You are midway through a restoration, the phone rings for the third time, and no one knows whether it is an emergency, a new patient, or a billing question. Dalia makes that scene disappear.

Demander une démo
During a restoration, Dalia answers: “I lost my filling last night.” Thursday 10:30 slot · Dr. Martin.

A day in the practice

The day you know by heart

The practice produces chairside, while part of its future still depends on a phone line that handles one request at a time.

  1. 8:25

    The weekend voicemail is already waiting

    Seven messages, three unclear recordings, and a team starting Monday with callbacks while new calls arrive.

  2. 11:15

    The front desk and two lines at once

    A patient checks out, the lab calls, and one incoming caller hangs up before the practice knows why.

  3. 1:05

    Patients call during their lunch break

    Their busiest calling window lands in the only quiet part of your clinical day.

  4. 6:50

    The care is done, the work is not

    Clinical notes, treatment plans, and loose messages extend a day that was already full chairside.

None of these moments is inevitable. Dalia gives phone reception the infrastructure its role requires.

What Dalia guarantees, in the practice.

Production, patients, and the team: the same rules, applied without interrupting the chair.

Protected production

Production happens chairside. It is lost on the phone.

Dalia turns invisible losses into visible actions placed according to your rules.

  • Missed calls stop disappearing

    Patients looking for a dentist call down a list. Dalia answers, understands the need, and keeps the opportunity with your practice.

  • Good triage protects a full schedule

    Pain, swelling, trauma, duration, and provider preferences guide each patient to the slot designed for that need.

  • Treatment plans keep moving

    Insurance questions and patient decisions stay connected to the right treatment plan until care begins.

Orchestrated schedule

Everything moved forward during care

8:40Qualified emergency · Dr. MartinBooked
10:30Crown delivery · Ms. PerrinConfirmed
12:15Prescription requestReview

Patient experience

Patients do not see your constraints. They notice whether you answer.

Every call starts with the patient’s need, in their own words, before administration.

  • Understood in their own words

    “My filling came out” becomes the right appointment reason without requiring clinical vocabulary.

  • An answer comes first

    An anxious patient is heard and guided before the information needed for the chart is completed.

  • One thread through the treatment plan

    Consultation, estimate, lab work, and treatment visits remain connected so patients do not disappear between steps.

Patient conversation

Understood the first time

PatientMy filling came out last night.Heard
DaliaAny pain, sensitivity, or sharp edge?Qualified
ScheduleAppropriate Thursday visitBooked

Team and organization

A tailored organization because your practice is not generic.

Practice-wide rules and individual provider profiles let different ways of working coexist.

  • Rules for every provider

    Procedures, durations, protected time, and clinical limits follow the provider the patient requests.

  • The front desk returns to hospitality

    Repetitive volume leaves the counter so the team can focus on patients, records, and sensitive situations.

  • Absences no longer disconnect reception

    Vacation, training, or sick leave no longer turns the phone into everyone else’s problem.

Practice rules

One reception, distinct practices

Dr. MartinMorning emergenciesPriority
Dr. CostaImplant dentistryRoute
PracticeNew patients ThursdayProtected

Integrations

Connected to your tools

Dalia writes into your schedule and works with your practice software. You keep your habits and your tools. Every appointment taken on the phone lands directly in your system, enriched and up to date, without double entry.

Getting started

Your first days with Dalia

We connect your software, set your rules, then Dalia answers and orchestrates, without changing how the practice works.

Day 1

Connect your practice

Your number, your software, and your schedule. You keep your current phone line.

Days 2–3

Configure your rules

Reasons for visit, durations, emergencies, and reception tone. Everything is set with our team.

Day 4+

The agents go live

Emma at reception, Anna on follow-up, Petra chairside: Dalia coordinates them according to your rules.

Results

Concrete results, from real practices

More capacity, a better patient experience, and faster growth. Dalia delivers a measurable impact.

+30K€

in annual revenue per dentist

+5%

in appointment volume

+117%

in operational capacity

4,5/5

average patient satisfaction score

Frequently asked questions

Le soir, je restais une heure de plus pour rédiger mes comptes rendus. Maintenant je parle, Dalia structure : observations, plan de traitement, courrier au correspondant, compte rendu clair pour le patient. Je relis, je valide, c'est fait. J'ai récupéré entre 45 minutes et une heure par jour.

Dr. Sixtine Agniel

Orthodontisteau Cabinet Dentaire Medical Sky

+28%

de devis acceptés grâce aux comptes rendus

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