SpecialtyFor orthodontists

Long treatments, busy families, reception that keeps up.

At 5:25 p.m., the after-school rush hits the phone while adjustments continue every fifteen minutes. Your clinical practice runs with precision. Dalia brings reception to the same standard.

During an adjustment, Dalia answers: “The bracket came off, is it serious?” No pain: Wednesday 5:10 p.m. visit.

A day in the practice

Orthodontic life, seen from the front desk

Each call may be simple. Their volume, concentration, and the length of each patient journey make reception complex.

  1. Sun. 9:30

    A bracket comes loose

    The family does not know whether treatment is compromised. Thirty seconds of reassurance prevents an anxious Monday call.

  2. Wed. 1:50

    Everyone wants after school

    The team applies the same rules to the same tight windows, family after family.

  3. Thu. 5:40

    An adjustment is missed

    The visit must return within the treatment interval while the released slot goes back to the waitlist.

  4. 18 months

    The journey must stay regular

    Documents, payments, aligners, visits, and retention create a long relationship with the whole family.

Dalia absorbs demand without disrupting the clinical cadence that supports treatment quality.

What Dalia guarantees, in the practice.

Production, patients, and the team: the same rules, applied without interrupting the chair.

Absorbed volume

An orthodontic practice depends on volume. Its phone bears the load.

The after-school rush, short visits, and rescheduling rules share one reception layer.

  • The 5 p.m. rush stops creating callbacks

    Families get an answer without waiting for another conversation to end.

  • Minor orthodontic issues are handled appropriately

    Loose brackets, poking wires, and lost aligners follow your qualification and reassurance protocol.

  • Rescheduled visits stay within treatment intervals

    A moved appointment follows the clinical cadence you defined and the released slot returns to the waitlist.

After-school rush

Different needs, an answer for each

5:02Loose bracket · no painReassured
5:04Adjustment to moveRescheduled
5:06Lost alignerQualified

Family experience

Your patients are 12. The callers are 40.

Dalia understands a parent’s words, reassures the child, and applies the practice’s rules fairly.

  • Parents leave with a concrete answer

    The situation is translated, qualified, and resolved with approved guidance or a visit.

  • After-school slots are allocated consistently

    Priorities, short checks, and alternatives remain the same under Wednesday pressure.

  • The relationship stays active through retention

    Reminders, missed visits, and treatment milestones support consistency across the full journey.

Orthodontic issue

Reassure without disrupting the day

ParentThe wire has been poking since this morning.Heard
DaliaAny injury or functional discomfort?Qualified
PracticeShort Wednesday visitAdded

Precise organization

Your visit types, durations, and sequences.

An adjustment is not a bonding, debonding, or retention check. That distinction remains intact.

  • Every visit keeps its real duration

    Adjustments, bondings, debondings, retention, and aligner checks stay in their appropriate windows.

  • The front desk returns to families

    Phone volume stops consuming treatment starts, records, payments, and in-person support.

  • Referred patients keep their thread

    The first consultation remains connected to the referring dentist and the pathway defined by the practice.

Visit taxonomy

Schedule density stays controlled

15 minAdjustmentShort
45 minBondingProtected
30 minDebondingDedicated

Integrations

Connected to your tools

Dalia writes into your schedule and works with your practice software. You keep your habits and your tools. Every appointment taken on the phone lands directly in your system, enriched and up to date, without double entry.

Getting started

Your first days with Dalia

We connect your software, set your rules, then Dalia answers and orchestrates, without changing how the practice works.

Day 1

Connect your practice

Your number, your software, and your schedule. You keep your current phone line.

Days 2–3

Configure your rules

Reasons for visit, durations, emergencies, and reception tone. Everything is set with our team.

Day 4+

The agents go live

Emma at reception, Anna on follow-up, Petra chairside: Dalia coordinates them according to your rules.

Results

Concrete results, at the pace of orthodontics

More after-school capacity, a better experience for families, and a treatment cadence that holds. Dalia delivers a measurable impact.

+45k

in annual revenue per orthodontist

+5%

in appointment volume

+117%

in reception capacity

4,5/5

average family satisfaction score

Frequently asked questions

Le soir, je restais une heure de plus pour rédiger mes comptes rendus. Maintenant je parle, Dalia structure : observations, plan de traitement, courrier au correspondant, compte rendu clair pour le patient. Je relis, je valide, c'est fait. J'ai récupéré entre 45 minutes et une heure par jour.

Dr. Sixtine Agniel

Orthodontisteau Cabinet Dentaire Medical Sky

+28%

de devis acceptés grâce aux comptes rendus

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